Website Privacy Policy

Introduction

Morphose Exercise Systems, LLC ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.gomorphose.com/ or any other website owned and controlled by the Company (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Website.

  • In email, text, and other electronic messages between you and this Website.

  • Through mobile and desktop applications you download from this Website or other sources such as Google Play, which provide dedicated non-browser-based interaction between you and this Website.

 

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party[ (including our affiliates and subsidiaries)]; or 

  • Any third party, including through any application or content (including advertising) that may link to or be accessible from the Website]

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website and affirmatively agreeing to this Policy and the Terms of Use through the creation of an account, you agree to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we notify you of such changes deemed to be acceptance of those changes, so please check the policy periodically for updates and when you receive such a notice.

 

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to the Website without the documented permission of your parent or legal guardian. We do not knowingly collect personal information from children under 16 without such consent. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use UNTIL documented consent by your parent or legal guardian has been received by the Company. If we learn we have collected or received personal information from a child under 16 without documented consent of your parent or legal guardian, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at admin@gomorphose.com.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number, ("personal information");

  • That is about you but individually does not identify you, such as web browser, geographic location, or the like; and/or

  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

  • Directly from you when you provide it to us.

  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, and other tracking technologies.

  • From third parties, for example, your Physical Therapist under a HIPAA Business Associate Agreement.

Information You Provide to Us  

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website or through our downloadable App. This includes information provided at the time of registering to use our Website and\or App, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you use certain services or when you report a problem with our Website or App.

  • Records and copies of your correspondence (including email addresses), if you contact us.

  • Your responses to surveys that we might ask you to complete for the purpose of improving our Website or App.

  • Details of transactions you carry out through our Website and of the fulfillment of your requests.

You also may provide information to be shared or displayed (hereinafter, "posted") with your health provider in private areas of the Website, or transmitted to a health provider (collectively, "User Contributions"). Your User Contributions are never shared by us with any other users and you share such User Contributions with others at your own risk. Although we limit access to certain pages, you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons but will always adhere to the HIPAA Business Associate Agreement and associated HIPAA regulations.

Information We Collect Through Automatic Data Collection Technologies 

 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  •  Details of your visits to our Website, including use of the site and other communication data and the resources that you access and use on the Website.

  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also do not use these technologies to collect information about your online activities over time or across third-party websites or other online services (behavioral tracking). Behavioral tracking on this Website is limited to your use of this Website ONLY.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from your health care provider. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.

  • Store information about your preferences, allowing us to customize our Website according to your individual interests.

  • Speed up your use of the Website.

  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. 

  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from your use of the Website or you provide to us.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.

  • To provide you with information or services that you request.

  • To fulfill any other purpose for which you provide it.

  • To provide you with notices about your account/subscription, including expiration and renewal notices.

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

  • To notify you about changes to our Website or any products or services we offer or provide though it.

  • To allow you to participate in interactive features on our Website.

  • To allow you to interact with your health provider.

We may use the information we have collected from you to enable us to contact you with information or alerts.

Disclosure of Your Information

We may disclose aggregated but anonymized information about our users where such information does not identify any individual, within HIPAA regulations.

 

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates under HIPAA Business Associate Agreements or HIPAA compliance assurances.

  • To your health provider, only, to support the services provided. These health providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Morphose Exercise Systems, LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Morphose Exercise Systems, LLC about our Website users is among the assets transferred.

  • To fulfill the purpose for which you provide it.

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Morphose Exercise Systems, LLC, health providers, or others. 

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

  • Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

California residents may have additional personal information rights and choices. Please see [Your California Privacy Rights] for more information.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account settings page. 

You may also send us an email at admin@gomorphose.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by your health professional. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use

California residents may have additional personal information rights and choices. Please see [Your California Privacy Rights] for more information.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to admin@gomorphose.com

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure, specifically per a HIPAA Business Associate Agreement and related regulations. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be handled by established and highly secure third-parties. You accept their data security processes and procedures when you use their services.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or our App, you are responsible for keeping this password confidential. We require you not to share your password with anyone. We urge you to be careful about giving out information about your use of the Website or information, including images or video, you capture and provide to the Website. The information you share may be obtained by others you did not intend to have access to know or become aware of your information.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Data Rights

We will not process your data for any reason other than to provide services aligned or related to the purpose and intended use of the Website. We will not sell your data nor share with any third-party other than your health care provider without obtaining your explicit consent. 

On receiving an access request, we will provide you a copy of information that we have stored to you in a portable and easily accessible format, normally within 45 days of the request. You will be required to specify what information you request and to verify your identity. 

You have the right to request the deletion of your personal information. However, this right does not apply where we must retain the personal information in order to do any of the following:

  • Provide goods or services to you in the event you maintain your account with us;

  • Detect or resolve security or functionality-related issues involving you, your account, or your interactions with your health care provider;

  • Comply with any and all applicable law;

  • Maintain financial and other legal records required by law;

  • Safeguard the legal rights of others; or

  • Carry out any actions for internal purposes that the consumer might reasonably expect, such as audits, backups, and consistent IT process and procedures.

You will not to be discriminated against for having exercised any of these rights. 

Should you cancel or terminate your account with us, we will delete your personal information within 30 days and from archived or backup storage as a normal part of our business processes.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice to your that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account. The date the privacy policy was last revised is identified at the top of the page and in all notices. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, or to register a complaint or concern contact us at: admin@gomorphose.com

Morphose Exercise Systems

 

The Morphose home exercise program provides physical therapists with thousands of interactive 3D animated exercises and routines to create customized prescriptions that their patients can view on smart phones and tablets.

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